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Q - Are Community Helpers the same as RS gold Player or Forum Mods?A - No, although some players are both a Helper and a volunteer Mod. Helpers do not have a crown in game or a glow on the Forums.Q - What's the difference between a P/FMod and a Helper?A - Community Helpers have been identified by the Jagex Customer Support team as going the extra mile in helping other players with account, technical and payment support issues on the Forums and on Social Media. PMods are looked after by the Community Management team and focus on in game engagement and events, as well as having additional reporting tools. FMods focus on forum engagement and moderation where necessary - they too are looked after by the CM team. Both P and FMods are incredibly helpful and approachable - an important trait of any of our volunteers. Q - Can a Helper view my personal account information?A - No. Helpers don't have access to any of our back end systems. The only differences are their unique 'Community Helper' title and additional forum tools.Q- What additional Forum tools do Helpers receive? Can they ban accounts?

A - No, Helpers can not ban accounts. Helpers can move threads to help with the general administration of the Helper forums. They will only move threads into the Helper forums when they have been misplaced, and can not help with general thread or forum management.Q - How do I become a Community Helper?A - When it comes to growing the team we're looking for super friendly and knowledgable people who are active on either Twitter or the Forums (or both)! If you're someone who loves to help others and knows their stuff then we'll be in touch!Q - Does this mean the Jagex Customer Support team is being replaced with volunteers?A - Definitely not! This initiative simply helps identify players who have been providing awesome advice for months & years now. The CS Team continues to grow from strength to strength and we're committed to buy 2007 runescape gold providing an outstanding service. Our service offering will only ever improve.